Woman Owned
Trained eyes for valuable
Reliable Service
Woman Owned
Trained eyes for valuable
Reliable Service
Effective Date: January 22, 2026
Last Updated: January 22, 2026
At The Mint Cleaning Co., we understand that inviting cleaning professionals into your home requires trust. That trust extends to how we handle your personal information. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your data. As a woman-led business committed to transparency and integrity, we take your privacy seriously. This policy applies to all services provided by The Mint Cleaning Co. throughout Metro Atlanta, including Atlanta, Marietta, Alpharetta, Sandy Springs, and Woodstock.
To provide you with exceptional cleaning services, we collect certain information. We only collect what is necessary to serve you better.
When you interact with The Mint Cleaning Co., we may collect the following personal information: Contact Information: Name, email address, phone number, and service address Service Details: Property type, square footage, cleaning preferences, special instructions, and access information (keys, lock codes, entry instructions) Payment Information: Billing address, payment card details (processed securely through encrypted third-party payment processors—we never store complete payment card information) Communication History: Records of your interactions with us, including support requests, feedback, and service inquiries This information enables us to provide personalized service, schedule appointments, communicate with you, and process payments securely.
We also collect non-personal information automatically when you visit our website: Device Information: IP address, browser type and version, operating system Usage Data: Pages visited, time spent on pages, navigation patterns, referral sources Location Information: General geographic location (city/region) derived from IP address to provide relevant service information This data helps us optimize our website, understand user preferences, and improve the overall customer experience.
We use your information solely to provide and improve our cleaning services. Specifically, we use your data to:
Schedule, confirm, and manage cleaning appointments Process payments and maintain billing records Customize services based on your preferences and home requirements Provide customer support and respond to inquiries Analyze service quality and implement improvements
Send appointment reminders and confirmations Notify you of service changes or updates Share promotional offers, newsletters, and seasonal specials (you can opt out anytime) Request feedback and reviews about our services
Monitor and analyze site activity to detect suspicious behavior Prevent unauthorized access and protect against fraud Verify identities to protect both you and our business
Comply with applicable laws, regulations, and legal processes Respond to government requests or legal inquiries Enforce our terms of service and protect our rights
We do not sell, rent, or trade your personal information. Period. We only share your data in the following limited circumstances:
We work with carefully vetted third-party service providers who assist us in operating our business. These may include: Payment processors (for secure transaction processing) Cloud storage providers (for secure data storage) Communication platforms (for appointment reminders and customer support) Analytics services (to understand website usage and improve user experience) All third-party providers are contractually obligated to protect your information and use it only for specified purposes. They cannot use your data for their own marketing or other purposes.
In the unlikely event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity. We will notify you via email and/or prominent notice on our website before such a transfer occurs.
We may disclose your information when required by law, such as in response to a subpoena, court order, or legal process, or to protect the rights, property, or safety of The Mint Cleaning Co., our customers, or others.
In any other situation, we will share your information only with your explicit consent.
Protecting your personal information is paramount. We implement industry-standard security measures, including:
SSL/TLS encryption for all data transmitted to and from our website Encrypted databases to protect stored information Secure servers with firewall protection and intrusion detection
Access to personal information is limited to authorized personnel only Multi-factor authentication for internal systems Regular security training for all team members
We conduct regular security assessments and updates to ensure our protective measures remain effective against evolving threats.
In the unlikely event of a data breach affecting your personal information, we will notify you promptly via email and take immediate corrective action to secure your data and prevent future incidents.
You have important rights regarding your personal information:
You can request to review, update, or correct your personal information at any time. Contact us to access your data or make changes.
You may request deletion of your personal information, subject to certain legal exceptions (such as records required for tax or legal purposes). We will honor deletion requests within 30 days.
You can unsubscribe from promotional emails at any time by clicking the “unsubscribe” link in any marketing email or contacting us directly. Note that you will still receive transactional emails related to your service (appointment confirmations, payment receipts, etc.).
You can control cookie preferences through your browser settings. Note that disabling cookies may affect website functionality and your user experience.
Cookies are small text files stored on your device when you visit our website. They help us remember your preferences, analyze site usage, and improve your experience.
Essential Cookies: Required for basic website functionality (cannot be disabled) Performance Cookies: Help us understand how visitors use our site and identify areas for improvement Functionality Cookies: Remember your preferences and settings Marketing Cookies: Track visitors to deliver relevant advertising (used only with your consent)
We may use web beacons, pixels, and similar technologies to track email opens, analyze campaign effectiveness, and measure website performance.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically: Active Customer Data: Maintained for the duration of your relationship with us Inactive Accounts: Data deleted after 3 years of inactivity unless you request earlier deletion Financial Records: Retained for 7 years as required by tax and accounting regulations Marketing Data: Deleted immediately upon unsubscribe request
Our services are intended for adults (18 years and older). We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected information from a child, we will delete it immediately. If you believe we have collected information from a child, please contact us.
We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will: Update the “Last Updated” date at the top of this policy Notify you via email if you’re an active customer Post a prominent notice on our website We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us: The Mint Cleaning Co. Email: [Contact Email Address] Phone: [Contact Phone Number] Business Hours: Monday – Friday, 9:00 AM – 6:00 PM EST 24/7 Support: Virtual assistant available anytime via our website We take your privacy concerns seriously and will respond to all inquiries within 48 hours.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): Right to Know: Request disclosure of personal information we’ve collected about you Right to Delete: Request deletion of your personal information Right to Opt-Out: We do not sell personal information, so there is no opt-out for sale of data Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights To exercise these rights, please contact us using the information provided above.
We collect contact details (name, email, phone, address), service preferences, payment information (processed securely through third parties), and communication history to provide personalized cleaning services.
Absolutely not. We never sell, rent, or trade your personal information to third parties. Your privacy is non-negotiable.
We use SSL/TLS encryption, encrypted databases, secure servers with firewall protection, strict access controls, and regular security audits to protect your information from unauthorized access.
Yes! Click the “unsubscribe” link in any marketing email, or contact us directly. You’ll still receive important transactional emails about your service appointments and payments.
We will notify affected individuals promptly via email, take immediate corrective action, and implement additional security measures to prevent future incidents.
Cookies help us remember your preferences, analyze site usage, and improve your experience. You can manage cookie settings through your browser, though some functionality may be affected.
Only authorized The Mint Cleaning Co. personnel who need access to perform their duties, plus carefully vetted third-party service providers (payment processors, cloud storage) under strict confidentiality agreements.
Yes. Contact us to request data deletion, and we’ll honor your request within 30 days, subject to legal record-keeping requirements (such as financial records required for tax purposes). Ready to Experience Trustworthy, Professional Cleaning? Your privacy and satisfaction are guaranteed with The Mint Cleaning Co. Woman-led, LGBTQ+ friendly, and committed to transparency in everything we do—from how we clean your home to how we protect your data.
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